DEPARTMENT OF CHILD SAFETY
The Arizona Department of child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona's children through prevention, services, and support.
PC TECHNICIAN
Job Location:
IT OPERATIOINS 3003 N Central Ave Phoenix, AZ 85012
Posting Details:
Salary: $23.2692 HRLY/$48,399.94 Salary
Grade: 20
Closing Date: May 8, 2025
Job Summary:
Under general supervision, this Desktop Support Technician will have varied and complex technical assignments providing Level 2 support of the DCS local area and DES Wide Area networks for the Desktop Support Team.
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Job Duties:
Knowledge, Skills & Abilities (KSAs):
Knowledge of:
Skills in:
Ability to:
Selective Preference(s):
Associate's degree plus 1 - 3 years of experience in desktop support (or equivalent experience preferred) A+ Certification Preferred.
Pre-Employment Requirements:
The ability to secure and maintain an Arizona Fingerprint Clearance Card and the ability to secure and maintain clearance from the DCS Central Registry.
This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The State of Arizona provides an excellent comprehensive benefits package including:
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Retirement:
Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.
Contact Us:
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at recruiting@azdcs.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
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