Job Description

Job Title: ServiceNow SecOps Technical lead

Location: Erlanger, KY -Remote with Travel

FTE role

Job Description:

We are seeking a highly skilled and experienced ServiceNow Senior Developer to join our team
The ideal candidate will be responsible for designing developing and implementing ServiceNow solutions ensuring seamless integration with existing systems and workflows
This role requires a deep understanding of ServiceNow best practices ongoing knowledge of the latest ServiceNow features and the ability to collaborate effectively with stakeholders

Key Responsibilities

Design develop and implement ServiceNow solutions
Collaborate with stakeholders to gather and analyze requirements
Customize and configure ServiceNow applications and modules
Ensure seamless integration with existing systems and workflows
Troubleshoot and resolve technical issues on the ServiceNow platform
Develop technical documentation and provide training to endusers
Participate in Agile and SAFe ceremonies and produce deliverables associated with the goals to deliver value
Configure and maintain data integrations between ServiceNow and other systems
Perform system and integration testing with sample and live data monitor health usage and overall compliance of the application
Prepare and execute ServiceNow Automated Test Framework ATF test cases and test scripts

Requirements

Bachelors degree in a Technical or Business field
Minimum of 7 years designing ServiceNow architecture data designs or overall solution architecture implementer on a mature installation
Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow features
Experience developing test scripts and plans
Experience working on an agile team
LDAPActive Directory knowledge
Minimum of 4 year handson experience developing maintaining and administering one or more ServiceNow instances
Demonstrated knowledge of service management processes procedures and software including knowledge of ServiceNow
Selfmotivated and able to work autonomously
Strong communication and collaboration skills

Preferred Qualifications

ServiceNow Certifications CSA CAD CIS ITSM CIS ITOM andor SecOps andor SPM
Experience in a Managed Services environment
Working knowledge of configuration management and ITIL
ITIL 4 certification is an added advantage

Skills

Mandatory Skills : ServiceNow CMDB,ServiceNow ConnectedOps,ServiceNow CSM,ServiceNow DevOps,ServiceNow FSM,ServiceNow FSO,ServiceNow HRSD,ServiceNow ITAM-HAM,ServiceNow ITAM-SAM,ServiceNow ITOM-Discovery,ServiceNow ITOM-ServiceMapping,ServiceNow ITSM,ServiceNow-Event Management,ServiceNow-Healthcare & LS,ServiceNow-Legal,ServiceNow-Cloud Observability,ServiceNow-CustomApp Development,ServiceNow ITOM-Governance,ServiceNow ITOM-Cloud Insights,ServiceNow Integration Hub,ServiceNow-GRC/IRM,ServiceNow-TSM,ServiceNow-Public Sector,ServiceNow-SPM,ServiceNow SecOps,ServiceNow-Workplace,ServiceNow-RPA

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