Customer Service Representative Job at Insight Global, East Aurora, NY

TkgwV0p5TDRUMXNEMW1jcEVRUVJzVks3UlE9PQ==
  • Insight Global
  • East Aurora, NY

Job Description

Insight Global is looking for a Fulfillment Coordinator (Customer Service) to support one of our top Toy Manufacturing and Entertainment clients. This is an 8-month contract position with a hybrid work schedule (4 days a week onsite, 1 day remote). The hourly compensation for this role is $22-24/hour depending on years of experience.

As a member of the Customer Service team, you will function as an integral part of a global supply chain by ensuring orders are managed with speed and accuracy from receipt to shipment.

Responsibilities:

  • Serve as Primary contact for retailer accounts and Sales Managers in all communications.
  • Process account purchase orders from receipt to shipment to ensure accurate, timely and economical shipments.
  • Enter and maintain accurate pricing and toy specifications.
  • Establish and maintain customer profiles in the order management system to ensure order processing meets customer requirements.
  • Maintain proper Dating Terms and Promotional Programs on all purchase orders.
  • Research and resolve domestic and direct import order and shipment problems.
  • Monitor special orders to ensure timely delivery of product for advertisements, events, and other customer promotions.
  • Provide timely and accurate item, order and shipment information to customers, Sales team, and management for use in planning, scheduling and forecasting.

Qualifications:

  • Associate’s degree in business or equivalent experience.
  • 1+ years' experience in a customer support role.
  • Demonstrated growth mindset by staying curious, and continuously learning, embracing challenges, and improving.

If you're interested in this position, apply today!

Job Tags

Hourly pay, Contract work,

Similar Jobs

Fitler Club

Member Events Manager Job at Fitler Club

 ...At Fitler Club, unforgettable experiences are at the core of who we are. As Member Events Manager , youll be the creative force behind a vibrant, year-round calendar that brings our community together through culture, connection, and celebration. From iconic blowouts... 

AKIRA/shopAKIRA.com

Fashion Stylist - Lincoln Road Mall (Miami Beach, FL) Job at AKIRA/shopAKIRA.com

 ...Fashion Stylist About AKIRA: In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 30+ stores across the United States, as well as a thriving eCommerce business (shopAKIRA.com.) AKIRA... 

DLTalent

Quality Assurance Manager Job at DLTalent

 ...manufacturing (cabinetry, couches, coffee tables, ottomans, chairs etc.). MUST HAVE experience working with materials such as Wool, Ceramics, Marble, Granite, Quartz, Metals etc. Experience working within a Quality Management System (QMS) Knowledgeable in... 

Heimdall Security Solutions

Event Security Guard Job at Heimdall Security Solutions

 ...Basic first aid and CPR certification preferred Ability to work well in a team Attention to detail and observation skills High school diploma or equivalent BSIS Guard Card Valid Drivers License Prior military or law enforcement experience is preferred... 

Adams & Martin Group

Word Processor Job at Adams & Martin Group

 ...requires confidentiality, attention to detail, and the ability to manage multiple projects in a deadline-driven environment. Key...  ...communication, and teamwork skills. ~ Ability to handle sensitive information with discretion. ~ Must be able to occasionally lift up to 1...